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Hello. My current DVR box is Serial: SACDQBDWC and MAC: 44E08ECBD3C9. Is there any way of knowing what version this box would be or how many newer boxes have come out since. I have been getting more locked up recently and when I reset my cable box I lose my recordings. I have a feeling my version is just too old
There should be an About directory in your settings. I don't know your version of Contour but mine is...
Contour button > Settings (gear icon) > About
My About directory is kinda glitchy because sometimes it won't launch. You may have to attempt a few times.
Can you pick out your box from the list below? Start with the manufacture and go from there.
Anyone notice lately LOTS of local-storage problems with Cox DVR service? Since Cloud storage emerged, I wonder if ping-of-delete commands are now finding a way to a DVR near you...but from 'hume, hmm?
[Lock it...lock it...LOCK IT!]
No I am not getting this issue. Just wondering if my frequent freezes is because of how old the box is. I did call tech support and they said I got it in 2015. So I decided to upgraded to the REC 6 version of Coutour 1