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I had to unplug my large contour box to put in a new media cabinet. When I restarted it, my smaller "client box" in another room, stopped working. It kept telling me to tighten the connections and I've done that but I get an error message every time I reboot it. I've traded the box in for a new one and am having the same problem. I switched out the HDMI cable and the HDMI port on my television. I've done all the simple fixes but nothing is working. Can the large contour box be keeping the client box from working?
unplugging shouldn't affect the smaller box.
have cox rep send a refresh signal, which will include any required updates.
Thank you! I will try that.
Did not work.
Thank you for your reply. Maybe I was not clear. The host box is plugged in and working. I have now exchanged the host box also and the new one is plugged in and working fine, but still cannot get the client box to work. I have replaced all the cables and also ran cable to another cable wall outlet but still no luck.