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rjm123's avatar
rjm123
New Contributor
4 years ago

P5t error code

I've gotten this two nights in a row - why? 

when I log on Cox web-site both yesterday and tonite said outage in my area. 

But, my phone works and I still have some level of internet - STRANGE!!

And, my mini-boxes work.

Really really strange - I pay way too much for these services to have them fail two nights in a row!!

Anyone else having this issue? Any suggestions on next steps?

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  • Allan's avatar
    Allan
    Moderator
    4 years ago
    @Rjm123, Hello. That error message is shown when the cable box is having issues with detecting a signal. You may experience this issue during outages while our techs work in the area to resolve the ongoing issue. Please let us know if the issue returns after the outage is cleared. -Allan, Cox Support Forums Moderator.