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My TV service is constantly breaking up. The picture starts getting choppy then goes black. This has been a regular occurrence on the basic and premium channels. There was an upgrade to the service recently but it still happens. I have already reset the box to attempt to fix the problem. It still happens
again and again and again for me. And the box won't reset when I ask for it and there is NO ONE to CALL or TALK TO about getting the techs to do it from downtown. Worst. Customer.. Service...... Ever.