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cox internet was down for four days but the bill does not reflect it

My cox internet was down from 10/29/2020 to 11/1/2020 and I want my bill pro-rated.

  • call customer service!!

  • Hello Colaves1,

    The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account specific issues, please send us an email to cox.help@cox.com with your full name, account holder's name, street address, and details of your issue or a link to your forum post.

    Mary
    Cox Support Forums Moderator