Want to learn how to use the Support Forums?
Read the forum guidelines
Hi there. I'm at a point where I don't know else to try. I have contour & have recently run into an issue I can't solve. When I try to watch live tv using Chrome, I get the following message:
Sorry, we're having some trouble
Contour is not available at the moment. Please try back soon.
(Error ftde.xact.3322.1000136)
I can open Contour in ME, but my preferred browser is Chrome & actually it shouldn't matter. This is a laptop with all the power & speed one could want. Modem & router resets did nadda. Clearing browser cache & history is nadda. Any help greatly appreciated.
JJ
Does it work in a incognito tab? Also check this page and click on "Check Now" to check you Flash player install.
https://helpx.adobe.com/flash-player.html
PS. Flash dies December 31st, so I hope Cox has a replacement coming.