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Using YouTube you would hit LAST to go back to the last section. or search you were in. Box did an update and last no longer functions as it did. I did a reset app, same problem exists.
I even did a box refresh.
I’m having the same problem and I’ve been talking to Cox support for the last 2 hours and no one has been able to offer any kind of help other than to say to go into the Cox store and get a new remote. I highly doubt that will solve the problem because my remote has been working perfectly fine up until today when the same issue you mentioned in your original post started happening to me. So it’s not a defect with the remote, but something within the contour box. This is beyond frustrating!
I’m having the same problems, didn’t start until the box updated, noticed it immediately :-( , totally ridiculous.