Forum Discussion

AreDub's avatar
AreDub
New Contributor
5 years ago

HBO episode not free

I am being asked to pay for episode 7 of Watchmen (only this episode), but I have an HBO subscription & have had for a long time.  What causes this?

1 Reply

  • XavierB's avatar
    XavierB
    Former Moderator
    Hi AreDub,

    I would like to take a look at this for you. We would need to take a look at the account. We may need to send a signal to your box or complete an escalation for this episode. Could you email us at cox.help@cox.com with your account details along with a link to this thread?


    Xavier
    Cox Forum Specialist