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Catmeds's avatar
Catmeds
New Contributor
5 years ago

Fox News channel

The only channel we can’t view in our line up (zip 23185) is Fox News and it’s been a couple of months. When I call I’m told they can’t guarantee I won’t be charged if it’s an issue on my end. The message I get is that cox has an error on their end and to try back in a few minutes. I’ve reset the boxes over and over again but nothing.

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    • Catmeds's avatar
      Catmeds
      New Contributor

      Only 64. No error code other than it’s on cox side and to try back in a few minutes

  • Drevil2's avatar
    Drevil2
    New Contributor II

    The error code is: XRE 03059. It is not an equipment issue. It's an issue on Cox's end. 

      • russkey's avatar
        russkey
        New Contributor

        Same error in 85032.  New service new equipment on 2/15 and 30 days later Fox News can't be reached. Tell me that's not a coincidence.  Cox is so terrible. I wish my wife would let me cut the cord. Good news is FoxNow app works.

    • Drevil2's avatar
      Drevil2
      New Contributor II

      Called support again. They're sending a technician to my house. Seems like a waste of time as it's not my boxes it has to be on their end. 

  • Bruce's avatar
    Bruce
    Honored Contributor III

    I’m just curious.  Do you get CNN and MSNBC?