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How do I create a new address for Cox emails for a family member?
Cox no longer offers the ability for new and existing Cox Internet customers to create new Cox Email accounts.
Why in the world not???
Too much cost, maintenance, overhead, complaints. The free services make it work by harvesting personal data and Cox probably doesn't want that business model.
Because they contracted out their email to a 3rd party and now it's not worth the extra money.