Want to learn how to use the Support Forums?
Read the forum guidelines
TV is out. Cox support tells me that they are not able to get a signal out to my residence and can’t have a service person come to my house for 3 days. Is there anything else that I can try to fix it? I have reset and unplugged everything several times, and that doesn’t work. I think the problem may be with the junction box that sits in one of my neighbors’ back yards.
Thanks, Jonathan. All the TV boxes say they have “detected an interruption to your service”. The large receiver TV is just stuck on “loading”. It worked for several hours yesterday, then went off again in the evening and has been off ever since. Would a defective digital receiver cause all the boxes to not work? I could pick up another receiver and see if that works if that is the case. I just got a new one about a month ago.