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Is_Cox_Still_Cl's avatar
Is_Cox_Still_Cl
New Contributor
5 years ago

On Demand works for 15 min and shuts off how do you get any help around here.

You have to go to a forum for help? Rebooted.  Internet is slow as snot to this site. Omaha, NE why pay a premium for this? I have to plug in the fire sticks ..

3 Replies

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  • BrianM's avatar
    BrianM
    Moderator
    5 years ago
    Are you seeing any kind of error code when this happens?

    Brian
    Cox Support Forum Moderator
    • Nancysp's avatar
      Nancysp
      New Contributor II
      5 years ago

      No error codes on mine last night when the same thing happened to me! Very frustrating to be into a program and then it cuts off and returns to a previously viewed channel!

      • CrystalS's avatar
        CrystalS
        Former Moderator
        5 years ago
        Hello Nancy, this sounds very frustrating. Please send an email to Cox.help@cox.com to schedule an appointment with a technician.

        Crystal A.
        Cox Support Forum Moderator