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jimr49's avatar
jimr49
New Contributor
5 years ago

You do not currently have DVR service.

Just got service this week. I'm attempting to schedule recordings via the online guide, Whenever I select a show, the interface states "You do not currently have DVR service". Is there something I'm missing? I'm able to schedule recordings with the remote just fine.

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  • KevinM2's avatar
    KevinM2
    Former Moderator
    5 years ago
    Hello, are you referring to the TV Listings section on www.cox.com/.../home.html Are you able to record using our Cox Connect mobile app? We may have to escalate this case. For further troubleshooting assistance, please reach out to us at cox.help@cox.com, Facebook, or Twitter. -Kevin M. Cox Support Forum Moderator