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I have Cox cable at home and the TV works well with my TiVo device and cable card. For my study, I jus tuse the web browser.
However there is no sound for some channels. TNT, Paramount, WGN for example have video but no sound. I have cleared the cache and reset the browsers and rebooted....al the tech stuff. Still no sound. Funny though, that when I access TV Go on the same network (as if I were not home) the sound and video are just fine.
I contacted Cox and they had me go through all the troubleshooting as if it were my system but nothing. They then said that they will submit a ticket. Well that ticket is in the proverbial black box of purgatory.. No more from Cox.
When I use my Contour App on my phone the video is choppy or stuck and no sound. for the same channels. There is something clearly wrong with the signal being sent for certain channels.
Anybody else have the same issues?
I did not get a ticket but will send an email. thank you.
I will uninstall and reinstall as you suggest.
I can't even get the watchtv.cox.com website to load, no matter what browser or PC I use.
Hey chazzx, never knew about this Online COX TV website. I tried it from my W10 Firefox and it worked for viewing and for sound on various channels, including my STARZ. Did not try specific TNT, WGN....However, when I exited the tab, I could not log back on. Not sure if browser needs reloading. I checked my ID/pass a couple of times. This site could be useful for phone apps and computer, where TV is not available...
This application has no explicit mapping for /error, so you are seeing this as a fallback.
letti001.....maybe the sound icon on the bottom rt of the COX TV window is set to mute or the slidebar is low or you have mute on the computers audio. I had the TV window sound on mute originally.