E-mail window won't expand
Until a couple of day ago, there was an arrow at the right of the screen to close the ad and have the message expand to the right and fill the box. Now, the arrow is gone and the ad is gone, but the...
Forum Discussion
Hi Everyone, our email administrators are investigating user reports that a whitespace issue is preventing email from displaying properly. I've noticed this whitespace exists between my Inbox (set to List View) and the ads on the right-hand side of the page. You may want to play with the View settings to find the one that best works for you until this issue is resolved. The other option would be to use an email client like Outlook (or the default mail client on your mobile device) to view mail. -Becky, Cox Support Forums Moderator
Becky, please read this entire thread. There are NO setting which are better. It doesn't matter what view. The white space is to the right of the window with the e-mail and causes the message to not fill the screen. I need to scroll back and forth horizontally in order to read the entire message.
The issue is apparently ONLY on a PC. I did not have an advertisement on my Android tablet with Chrome. Why would Cox create two different experiences?
Just take the ads away, fix the issue and quit fooling with the system.
First is was an inability to paste into webmail, now this. And you wonder why people are leaving Cox??
