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Software update they did last night causing my cable to continuously reboot for last 12 hours over and over
Yes they pushed an update on us. It killed the Motorola set top box. A tech came out an change it to a contour box. Contour is a step backward in Tv reliably as it depends on internet. Guess what? my internet went out for 1hr before this post. I was stuck on Fox. cant change channel. Contour is busy and tech gave no instructions. The guide looks pretty until you use it. it has netflix not much else. I have not look to see if there is a store. 12hrs on contour and counting.
You must connect a Contour box to the Internet? I understand it needs an Internet connection for the majority of programs on Netflix but if I don't subscribe to Netflix, I still have to connect it to my network?
Well the contour just crashed. It in a loop booting up. Looks like Google Fiber here i come. They just completed a installation a few months ago.
Ok im reboot back home. rebooted modem as it looked disconnected. ditto for contour. power levels -9,-10 so there out of spec, snr 32 ok. A little on the edge might be all the problems.
Which power is -9, -10?
32 dB is almost out-of-spec.
So the downstream Qam power is better. under -5 to -6 most. snr 33 to 37. Everything is working.