TV Forum

TV Anyone else lose cable with the software update cox pushed last night? Keeps booting and powering on then off. Says bad image file. Then reboots again and again

TV Forum requires membership for participation - click to join

State Verified Answer
+1 person also asked this people also asked this
Locked Locked
Replies 15 replies
Subscribers 755 subscribers
Views 6234 views
Users 0 members are here

Need more help?

	Get Help Via Live Chat
	Learn How To Support Articles
	Find your nearest Service Center
	Give us a call 24/7 Phone Support

Forum Links

Want to learn how to use the Support Forums?

Read the forum guidelines

Options

This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Anyone else lose cable with the software update cox pushed last night? Keeps booting and powering on then off. Says bad image file. Then reboots again and again

uconnjay1 over 1 year ago

Software update they did last night causing my cable to continuously reboot for last 12 hours over and over

Top Replies

Parents

0 MariaL over 1 year ago

Hi Uconnjay1,

It appears you have a service appointment scheduled to address this issue. Feel free to reach out if you need support after your tech visit.

Maria L.
Cox Support Forum Moderator
Cancel
Up 0 Down

Cancel

Reply

0 uconnjay1 over 1 year ago in reply to MariaL

Yeah. Its software problem YOU pushed out. a technician wont be able to do anything either until you fix YOUR corrupt software
Cancel
Up 0 Down

Cancel

Children

0 Bruce over 1 year ago in reply to uconnjay1

I didn't mean the software is corrupt but the process got corrupt. Anything could have corrupted the process. Restart the process by either reboot, reset or reprovision.
Cancel
Up +1 Down

Cancel