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TV Anyone else lose cable with the software update cox pushed last night? Keeps booting and powering on then off. Says bad image file. Then reboots again and again

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Anyone else lose cable with the software update cox pushed last night? Keeps booting and powering on then off. Says bad image file. Then reboots again and again

uconnjay1 8 months ago

Software update they did last night causing my cable to continuously reboot for last 12 hours over and over

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0 MariaL 8 months ago

Hi Uconnjay1,

It appears you have a service appointment scheduled to address this issue. Feel free to reach out if you need support after your tech visit.

Maria L.
Cox Support Forum Moderator
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0 uconnjay1 8 months ago in reply to MariaL

Yeah. Its software problem YOU pushed out. a technician wont be able to do anything either until you fix YOUR corrupt software
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0 Bruce 8 months ago in reply to uconnjay1

I didn't mean the software is corrupt but the process got corrupt. Anything could have corrupted the process. Restart the process by either reboot, reset or reprovision.
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