Want to learn how to use the Support Forums?
Read the forum guidelines
In the Hampton Roads Area, we have not had access to any On Demand shows. I have been trying to binge watch "Outlander" on STARZ (which I pay extra for) and I cannot access any channel via On Demand. It is not Tivo related because I do not have Tivo nor any other DVR. The error is at Cox's doorstep. When will this be corrected?
You can try to reset your cable box via your account. If a reset doesn't work, call Cox to reprovision your box. They read off a troubleshooting script so be patient.
It’s not only STARZ, it’s every channel in On Demand. I get the message, “This program is currently unavailable. Please try later yadda, yadda, yadda.” I have unplugged from the wall 10 times and tried resetting it online. When I get back into town I’ll place a call. Thank you for the responses.
if you are using a tivo the ondemand is through an app not the channels what tivo model? look in the apps section for cox app
I don’t know what happened but today my On Demand is working after having been on the fritz for 12 days. I’m not questioning it. I’m a happy camper.
Thank you Bruce, Becky and Andrew for your suggestions, though. Much appreciated!