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Do any of the cox techs know why some ondemand programs when viewed through Tivo equipment only shows some of the program instead of the full program?
the episodes/programs cut off examples the kelsea ballerini miss me more music video i the music choice/country folder
the first episode is fixed, but the second episode is still cut off
We received an update that the fix is in progress and should be completed by tomorrow. Please check tomorrow and let us know if you continue to have trouble.
Cox Support Forum Moderator
Tiffany I just checked this afternoon and both go omaha episodes are back to the cut off episodes, but something I did notice though was the first episode was the full episode until I needed to stop/pause it the when resuming it went back to the cut off version of the program.
I just got an update from the On Demand team that they are still seeing the issue. We will continue to monitor the escalation and let you know once we receive another update.
can you ask them to check all ondemand titles please?
I know of other cox users with Tivo's having the same issue, so it seems to be affecting the whole cox ondemand library on Tivo.
Kevin there are to many titles to check or name it seems like it's an issue with the files sent to tivo.