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Contour box picture freezes

My contour dvd box picture freezes every now and then when changing channels or starting a recorded show. The picture is frozen but the audio continues on the new channel.  I see others reoporting the same problem.  Is there a fix in the works?

  • Hi Rooibos, those symptoms often indicate the signal to the cable receiver isn't as strong as it needs to be. Make sure all the cable connections to the cable box are finger-tight. Are there any splitters on the coax connection to the cable box? -Becky, Cox Support Forums Moderator
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