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Contour box picture freezes

Rooibos
over 2 years ago

My contour dvd box picture freezes every now and then when changing channels or starting a recorded show. The picture is frozen but the audio continues on the new channel.  I see others reoporting the same problem.  Is there a fix in the works?

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  • 0 over 2 years ago
    Hi Rooibos, those symptoms often indicate the signal to the cable receiver isn't as strong as it needs to be. Make sure all the cable connections to the cable box are finger-tight. Are there any splitters on the coax connection to the cable box? -Becky, Cox Support Forums Moderator
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