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I heard from a friend that a Cox employee mentioned that their new Contour 2 boxes don't work with either IR universal remotes or other control systems. Example, I have all my equipment in a closet in another part of the house and based on this info I'd only be able to use a Cox remote. I'd have to laugh real hard if Cox came out with a new box that works/doesn't work that way.
I called Cox and their tech support doesn't even now IR from RF. Geez.
Razz88 said:You should know right?
Nope. That covers 6 kinds of boxes and I assume you didn't use your Cox admin when registering so how would they know?. You can log into you account to see your equipment if you don't know.
Hi Razz88,All of the Contour 2 receivers work fine with IR Universal Remotes. When paired with a Contour 2 receiver, the XR5 remote control and the XR11 voice remote control use both RF and IR. When not paired with a specific receiver, the remotes use IR only and line-of-sight is needed to control a receiver.The color of the LED indicates whether the remote is operating in IR or RF mode.
Does this help?
Yes it does. Thanks.