Third party control systems and New Contour products.
I heard from a friend that a Cox employee mentioned that their new Contour 2 boxes don't work with either IR universal remotes or other control systems. Example, I have all my equipment in a closet in another part of the house and based on this info I'd only be able to use a Cox remote. I'd have to laugh real hard if Cox came out with a new box that works/doesn't work that way.
I called Cox and their tech support doesn't even now IR from RF. Geez.
Hi Razz88,
All of the Contour 2 receivers work fine with IR Universal Remotes. When paired with a Contour 2 receiver, the XR5 remote control and the XR11 voice remote control use both RF and IR. When not paired with a specific receiver, the remotes use IR only and line-of-sight is needed to control a receiver.
The color of the LED indicates whether the remote is operating in IR or RF mode.- Green: A command was sent and received in RF mode.
- Red: A command was sent in IR mode.
- Green, then red: A command was sent in RF mode, but receiver did not confirm. Unpair and re-pair the remote and receiver.
Does this help?