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I heard from a friend that a Cox employee mentioned that their new Contour 2 boxes don't work with either IR universal remotes or other control systems. Example, I have all my equipment in a closet in another part of the house and based on this info I'd only be able to use a Cox remote. I'd have to laugh real hard if Cox came out with a new box that works/doesn't work that way.
I called Cox and their tech support doesn't even now IR from RF. Geez.
I'm not around to check currently. They are the 2nd generation Contour boxes. Smaller, new remote, new UI. You should know right?