Recent Discussions
DVR recordings no working
We have been having an issue with our DVRs not recording, all boxes in the house won’t record. I’ve been told it’s an outage in my neighborhood, not sure if this is correct or not. It’s been going on for days.. at least 5 days. Anyone else with this issue in North Peoria31Views0likes2CommentsPicture in top left corner
We've been having a constant problem we can't seem to fix. When turning on the TV, the entire picture is miniature and at the top left corner. The TV itself works fine when we launch apple tv or another streaming service, but when using the cable box, this is what happens. There is no other way to fix other than reboot the contour box by unplugging and re-plugging back in. Cox doesn't know what the issue is either. Anyone else experiencing?1.5KViews0likes16CommentsRoku, Firestick, etc app app in lieu of cable box
Can I have an update when COX will offer an app for a Ruko, Firestick, etc to watch cable TV programming in lieu of expensive per box rental fee. Spectrum, Xfinity, and most recently I am reading Comcast. now offers an app. Surprised COX is trailing the other cable companies. KenSolved461Views0likes6CommentsContour On Demand
Why has Cox contour on demand had so many issues as of late when trying to watch on browser? Almost all of the saved shows are missing episode recordings in between or not updating at all. Or when they do have the episodes available they will freeze part way through the episode and never be able to get past the apparent glitch in the episode. Why market the on demand feature with how much we spend for it to not even work properly?34Views0likes3CommentsDodgers on SportsNet LA
Does anyone have any alternatives to COX in order to watch the Dodgers this year? I can't get AT&T at my location. Or does anyone have any ideas as to how we as Cox customers can influence them to give us access to SportsNet LA for Dodgers games like every other major provider in Southern California?11KViews1like14CommentsNo audio again...but ONLY on Fox News Channel...again!
I am in the Phoenix area and this is happening again as I write this message. This audio "mystery" is becoming a common event, at least four times in the past few weeks that I'm personally aware of, and very frustrating! For extended periods of time, the audio goes out on Fox News Channel only. Audio on all other channels on my Cox Contour system work just fine! I took the time to deal with Cox support a few weeks ago. They were presumably unaware of any such problem but had me turn on all eight of my TVs throughout the house so they could remotely reboot the boxes. After 45 minutes of jumping through hoops, the rebooting was complete and all TVs had the audio restored. Unfortunately, about 90 minutes later, the audio on Fox News went out again. The only explanation offered by Cox support about why this audio issue exists only on Fox News Channel was "this must be an issue related to the Fox broadcast transmission network". I understand that technical issues happen but this is a chronic problem being experienced by MANY Cox customers in the Phoenix area that routinely watch Fox News. That must represent a lot of people; why is Cox not on top of this issue and helping to isolate and resolve this problem for a significant part of their customer base?318Views3likes5CommentsNO AUDIO ONLY ON FOX NEW CHANNEL
I keep having issues with my audio that keeps going out on ONLY Fox News channel. The only way to get it back on is by rebooting the box which is a pain. It happens on all my 3 boxes in house. This time I rebooted and it came back on for about an hour, then went off again. What is going on? Please don't say it is my boxes because it is all 3 boxes. I can't believe that all three boxes would be bad.794Views2likes9Comments