Read the forum guidelines
The Cox Call History page informs "Please allow 15 minutes for new activity to appear."
I got a call at approximately 7 PM but had missed its Caller ID on TV. I've been refreshing this page for 90 minutes and the needed Caller ID still hasn't appeared in my history. Is it 15 minutes or 15 hours?
Why is this thing so difficult?
At least you can look at your call history to see that nothing has been posted to it. It's been 3 months since my call history has worked despite several emails and postings to the forum. Brace yourself.
I've had it take a few hours (not often) but overnight is crazy.
Well...according to this post, your Call History altogether failed on 14 Aug 2022 and Excel reports you have waited 2 months and 26 days. Dat crazy!
You can add Aug 2-13 to the count. My last download was 1 Aug 2022.
Did you receive errors between 2-13 Aug? Clock starts at first error.
No, everything was normal until clicking on phone settings started buffering and not letting anyone in. That was fixed around Aug 20 but then call history would not load. The dates may be off by a day or two.
If you're using a shortcut to get to "Voice Tools", have you tried using the Phone "Helpful Tools" Settings link from Cox's website? Maybe Cox changed the link when they fixed the buffering issue and you're going to the old website. It's not likely, but you guys were talking about crazy stuff. That would be crazy.