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Call history stopped working a week ago, .""We are currently experiencing technical difficulties...." then "Error while fetching call records" Five days ago Tiffany told me to send an email to Cox which I did but they did not respond. Four days ago I did a Chat and they said it was a nationwide problem and would be fixed by Friday - - yesterday. Still not fixed. This has been a recurring problem for 7 years.
MY CALL HISTORY IS WORKING!!!!!!!!!! I downloaded 120 days. Its missing Aug 1 after 7:18 am through Aug 7 but I can live with that...please don't try to fix it. I want to thank everyone who made this joyous occasion possible and remind the 5,615 fans who supported me in this endeavor that persistence pays. Press on! Tally-ho the fox!
I still think the timing is suspicious. Call history works... until the next time it doesn't..
MasterMyDomain said:My call history stopped working in late August but the last time I downloaded my call history was 8/1/2022.
If OP hasn't attempted to download the Call History in the past six days, it took 120 to purge something outfa there.
From: (Tue) 2 Aug 2022To: (Tue) 6 Dec 2022Result: 126 daysAdjust: 126 - 6 = 120
Cox didn't do anything. They just waited four months.
Yeah, I think you're agreeing with me. Thats what I said a month ago.
Yes. You wrote this a while ago...I thought it was dumb...now me thinks not dumb.
I appreciate everything Tiffany and others in Social Media do, but their provider... not so much. The Call history "update" was probably a stall tactic.
If all else fails, ignore it.
No, now that I have the call history I see calls where I added new caller IDs on Aug 8, 9, & 10, and perhaps later. I know this because the calls are not on the cumulative spreadsheet that I last updated as of July 31.