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Call History Not Working

Call history stopped working a week ago, .""We are currently experiencing technical difficulties...." then "Error while fetching call records"  Five days ago Tiffany told me to send an email to Cox which I did but they did not respond.  Four days ago I did a Chat and they said it was a nationwide problem and would be fixed by Friday - - yesterday.  Still not fixed.  This has been a recurring problem for 7 years.

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  • My call history stopped working in late August but the last time I downloaded my call history was 8/1/2022. 

    If OP hasn't attempted to download the Call History in the past six days, it took 120 to purge something outfa there.

    From:  (Tue) 2 Aug 2022
    To:  (Tue) 6 Dec 2022
    Result: 126 days
    Adjust:  126 - 6 = 120

    Cox didn't do anything.  They just waited four months.