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unable to access call history via voicemail. Wheel just keeps spinning

unable to access call history via voicemail. whel keeps spinning. Recent problem

  • Option 1. Voice Tools shortcut:

    Option 2. If that doesn't work, create a shortcut with the webpage navigation link.

    1. Sign into your Cox account.
    2. Click the    icon in the upper right of your profile page.
    3. Click My Account from the menu.
    4. Scroll down to "Manage services and equipment" and click Phone.
    5. Scroll down to "Helpful Tools" and right click Settings.
    6. Click Copy link from the menu.
    7. Create a new desktop shortcut with the copied link.

    Cox may change something that causes it to break again.  But for now, both options work.

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