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Reimbursement for Outages

I have been without service for over 24 hours and it is destroying my ability to get work done.  I am requesting a refund for the time that my service is down

  • Hello TSR,

    The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or other account specific issues, please reach us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com.

    Tiffany R.
    Cox Support Forum Moderator