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We have the ARRIS modem setup where your phone directly plugs into the back. The past 7 month people calling my coxline line cant hear us because the phone cut in and out. Today we received a new ARRIS modem and it is installed correctly and the cordless phone still cut in and out.
What should be my next step to check before purchasing a brand new cordless phone system, that may not even solve the problem????
We tried that and we still have a the cutting in an out. I guess I will have to buy a new phone system. That better work.
I would buy a cheap backup phone to test with first. If that still has the problem you know it's not on your end.
Also, do you have internet with Cox? If so, any problems with that?
Do the callers' voices cut-in-and-out on you?
Are all calls from the same area?