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Phone Calls cut off at exactly 30 minutes

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Calls cut off at exactly 30 minutes

LA Guy over 2 years ago

Whenever my call length hits 30 minutes the call is automatically cut off. Is anyone else experiencing this issue?

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0 LlaVonne over 1 year ago

Yes....alll the time. It is so annoying
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0 BrianM over 1 year ago in reply to LlaVonne

Make sure that the phone cord that connects to the back of the modem is not connected into the tel2 spot, it should be plugged into tel1. Calls will drop after 30 minutes if plugged into the wrong port.

Brian
Cox Support Forum Moderator
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