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Phone Calls cut off at exactly 30 minutes

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Calls cut off at exactly 30 minutes

LA Guy over 2 years ago

Whenever my call length hits 30 minutes the call is automatically cut off. Is anyone else experiencing this issue?

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0 MarkM1 over 2 years ago

LA Guy,

Have you checked to see if this is happening on all the phones in your home at this time? Are you able to get a dial tone once the call disconnects. Would you try a reboot of the modem to see if this resolves this issue as well?

Mark M.
Cox Support Forums Moderator
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0 SDfamily over 2 years ago in reply to MarkM1

Same thing is happening to us. Tried reboot, still happening, every handset, every call.
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0 ChrisL over 2 years ago in reply to SDfamily

Do you still happen to have the other phones to try or perhaps another different phone even you can connect?

-Chris
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