Read the forum guidelines
I can hear the other person but they can't hear me. This happens intermittently multiple times during a call on both incoming and outgoing calls. Call isn't disconnected and sometimes it will establish audio after 10 to 15 seconds; other times I have to hang up and redial. Cox has changed out modem; I bought new Panasonic phone but problem still persists. This has been on going since Cox converted to digital service. Any tips for resolution?
Since the pedestal servicing the building is accessed by multiple providers and technicians, I would appreciate a Cox tech checking that to make sure that my connection hasn't been compromised in some fashion. Can you schedule or do I need to contact Phone Support?
Will do, thanks!