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Have a Cox land line for my home office, has worked fine for 9+ years, until last week. I can hear the caller perfectly fine but they are hearing me every 3-4 word, very distorted, terrible connection. Cox reset my Cox Arris Box (I had as well), I've tried a new phone, checked all the connections, nothing seems amiss but still experiencing the same problem. I need this land line for work, I'm on calls all day and trying to use my cell is a nightmare. Any advice?
Hmm? That's a good one. Your inbound voice signal is fine but outbound is bad. Could a coaxial splitter start going bad in 1 direction only? Perhaps as an early symptom of a faulty splitter? I guess you could try swapping it.
Have you tried plugging the phone direct into the modem, instead of a phone jack? Also do you have any problems with your internet service?
perhaps the phone is dying & needs to b replaced.
I have the same problem you describe. I called Cox can't help till after the covid 19 virus is gone.
911 will still work even if they can't understand your garbled cries for help.