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Just my opinion. If COX was serious about reducing Telemarketers, then even your Essential phone service would include 'Caller-ID'. Even as nearly useless as Caller-ID has become, this small allowance would greatly curb customer nuisances from Telemarketers. Only Call History online is made available to the Essential service customers; ~15mins. after the call. Not much help to avoid Telemarketers. For Digital phone service, Caller-ID should be standard across all COX phone services. Not doing so, I can only assume the feature is being used for just monetary purposes.
Nomorobo has proven to be as effective as the Do Not Call Registry. The worst thing to have happened to landlines is an Internet connection. Robocallers used to be as advanced as a fax machine...now its computers and software behind private networks.
Within the next 18 months, the FCC will "demand" service providers to create, issue and validate digital certificates in the Caller ID data. That's fine but I feel Cox would need another overhaul of their telephone service.
For example, 6 years ago, my Mom moved her service to a new house and during the switchover; the Time-Warner rep misspelled her last name. Mom has since corrected the misspelling but as compared to the rest of my family, only Cox still displays the misspelling. How would Cox validate a certificate with current erroneous data?
Bruce said:How would Cox validate a certificate with current erroneous data?
Do you know of any websites that break down how the caller ID system works? I know it involves CNAMs, which are 3rd party databases for Caller ID data, but that's about it. I would enjoy learning how it technically functions.
Wiki has a good article.
Let's assume you subscribe with Cox and I Verizon. You call me.
1. Cox puts your number in the data stream2. Verizon puts your name in the data stream - If Cox already included your name, great, pass it to Bruce - If Cox did not include your name, lookup your name -- Pay 0.0048$ to a 3rd Party -- Avoid 0.0048$ by maintaining a local database of already associated numbers (hence, my Mom's misspelling) -- Avoid 0.0048$ by including either --- Unavailable --- (City), (State)3. If you're behind a PBX, put whatever you want in the data stream...or nothing4. If Verizon has nothing to lookup, Verizon will put in the data stream... - Unavailable as number - Unavailable as name