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Just my opinion. If COX was serious about reducing Telemarketers, then even your Essential phone service would include 'Caller-ID'. Even as nearly useless as Caller-ID has become, this small allowance would greatly curb customer nuisances from Telemarketers. Only Call History online is made available to the Essential service customers; ~15mins. after the call. Not much help to avoid Telemarketers. For Digital phone service, Caller-ID should be standard across all COX phone services. Not doing so, I can only assume the feature is being used for just monetary purposes.
Does Caller ID really dissuade telemarketers with they can easily fake their Caller ID data? I think it would be better if Cox invested the money into existing tools to make them actually work.
It's disturbing Cox actually goes through a process to remove the Caller ID.
Mouth is right about Caller ID not being truthful...or at least even accurate...but it would provide the initial stink test.
What is EXTREMELY disturbing lately is the number of calls lately with “Anonymous” in the Name line that Nomorobo has not been blocking. It was working well for a while, but now it is NOT blocking numbers that have already been blocked and reported to Nomorobo for which there is a recording. For example, there is a recording of 205-272-6009 on Nomorobo’s list, but TWICE I received calls that were NOT blocked because of the “Anonymous” in the name line. I even got one AFTER I reported it to them. Cox really needs to work to block those type of calls, because Nomorobo is becoming as much of a flop as Cox’s email filters (if I get ONE MORE Wild Alaskan email that is not blocked I may have to file suit). AND JUST AS I TYPE THIS, GUESS WHO CALLED FOR THE THIRD TIME?!!