Forum Discussion

Patrish's avatar
Patrish
New Contributor II
5 years ago

phone

I get no dial tone and phone not ringing although people have called me.  I reset the modem.  what else can I try?

3 Replies

  • Patrish's avatar
    Patrish
    New Contributor II

    I also unplugged both sets for 10 minutes but no luck.

    • CrystalS's avatar
      CrystalS
      Former Moderator
      Please reach out to us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com. If you have reset the equipment and the phone is still not working. Please reach out to us so that we can help assist you.

      Crystal
      Cox Support Forum Moderator
  • Patrish's avatar
    Patrish
    New Contributor II

    Unplugged all those cords by tv/modem/phone and replugged.  It is working!  Thanks, CrystalS.