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Have talked to several Reps and all say this was a "Feature Change" that happened mid june when new Voice tools add NoMORobo functionally.
When I view my History, prior to mid June - All of my outbound calls still show CallerID data and after mid June only the Phone number. When I view the Voice Tools via Cox Connect App they show the phone number and "unknown" under it.
I feel this is a "Programming" error and NOT a "New Feature". Where is the documentation?
Please restore this functionally.
Yes, I read the link you provided, Quoited here:
These calls go through successfully, but the call log cannot list a name associated with a 7-digit outbound call. Only 10-digit calls list the name being called."
Per this statement my calls outboundshould be listed with CallerID. All of my calls are 10 digit, we can no longer make "local" calls, that change years ago.
My original question is "What changed in June" and is COX aware of this change.