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I just installed my eMTA...but cox.com/activate won't allow me to activate it. Could you activate it?
I'm not getting a dial tone. The Internet side of it is working...I'm using it...but my phone is dead.
Anyone know the default IP address for the Arris TM3402 modem? Specifically, the sticker on the bottom reads: TM3402A/CX.
I've tried the following with and without the following directory: /cox_network.php192.168.100.119220.127.116.1118.104.22.168192.168.1.25410.0.0.1
I hate "upgrading" my equipment.
The default should be 192.168.100.1. I have heard some routers blocking access somehow. Have you tried connecting direct to the TM3402? Also, early firmware blocked access to the diagnostics. See DSLReports thread here. Confirmed working in SD and AZ.