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I was assisted last week with a problem regarding my phone voice mail by a Cox technician named Kelli. She was so helpful, knowledgeable, and personable in solving my problem. She made it seem almost a pleasure to have a problem. I would like to make sure her supervisors are aware that she is a real asset to the company. Is there a way for me to do this so that Kelli's good work doesn't go unnoticed? I will be happy to fill out surveys or forms which can make that happen. Thanks!
Thank you, Mary for the info. Email has been sent.
Good to see a compliment here. Cheers!