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I have been trying to get this no robo call thing to work and after two days of trying, it still says my phone isn't protected, so I guess I may as well give up. I have called the help line and it still doesn't work.
Have you tried these instructions? If so, where are you getting stuck?
I have done all of this and I still get the message that my number 520-3XX-9XXX is not protected, so I give up.
What specifically says your number is not protected...Cox, Nomo?
Did you test via Nomo?
What did you enter as your Nomorobo Number?
I was told to enter my land line number. Is that not the correct number to use?
I don't use Nomo and not familiar with the Simultaneous Ring setup page under Cox Phone Tools.
This was a real-user test of its functionality. In your Step-4 above ("Enter the desired phone number(s)..."), is that your paraphrase or the actual instruction?
That step may need to be reworded to avoid confusion. "Desired phone number(s)" sounds like numbers for my landline, cellular, fax, etc.
How does the actual step read? Is it confusing?
The Cox-provided instructions read as per my earlier post. The Nomorobo article is spot-on (nomorobo.zendesk.com/.../360001351692-Cox). I've requested an update to the Cox-provided instructions based on your feedback. -Becky, Cox Support Forums Moderator
Thank you so much for your help. The last thing I did worked. My phone is now protected. Sorry to have been such a pain for ya'll.
Thanks for the link. I reviewed and it can be confusing. "Enter up to 3 Phone Numbers" sounds like my phone numbers. I can protect up to 3 of my phone numbers. It reads like a streaming service, enter up to 3 devices.
I understand if you're familiar with the process, you don't need to think how it reads. Some people get the gist of it...some people try to assign meaning.
(How would I enter 3 Nomorobo numbers? They only gave me one. It must be 3 of my numbers. Yeah...that sounds right.)
I'm not being a jerk but someone did stumble on this step.