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While Nomorobo has been great, it seems that robocallers have found a way to beat it. Twice this week, I have received 2 simultaneous dial attempts from a known robocaller (2 different numbers). Nomorobo zaps one, but the other one continues to ring through as a normal call would. Also has the same V(letters and numbers) on the name line of the Caller ID. So here we are promised a solution, and already the lowlife scum is beating it. Something has to be done to block multiple simultaneous dial attempts by known scammers
Nomorobo is USELESS!!!!! 5 times in the last 3 days robocallers have sent 2 calls a split second apart with spoofed local numbers and Nomorobo has not blocked them. This is criminal harassment and I am about to bring in law enforcement if something is not done about a fix for this.
I am so frustrated. I have spent two nights on chat and they 'forgot' to tell me that they couldn't help me, I had to go to Nomorobo. Bottom line is that my Robo is set up correctly. I have verified it and so did Cox. Problem is it isn't working. No calls are blocked. I don't even know where to go for help. This is the biggest mess I've seen yet with Cox.
There is no one at the help desk. There is no place to get help that I have found.