Forum Discussion

ericlv702's avatar
ericlv702
New Contributor
10 years ago

imap.cox.net password incorrect

Setting up my cox email account on my iPhone 5s, it gives me an error during the autoconfig that the password for imap.cox.net is incorrect.

I can sign into my webmail account just fine on any computer.  I've even changed my email password a couple times but no matter what I do I can not setup my cox webmail because I can't get past this error.

I'm following the online directions:

Settings > Mail, Contacts, Calendars > Add Account > Other > Add Mail Account > Name,Email,Password,Description...Next > ERROR "Cannot Get Mail - The user name or password for imap.cox.net is incorrect".

2 Replies

Replies have been turned off for this discussion
  • Health_Edge's avatar
    Health_Edge
    Valued Contributor III

    Do you have anything else, like Thunderbird on a laptop, to test with?

    Also, try with just the username for email, and not the full @cox.net part.

    Last, try via the manual method as documented here. Sometimes the autoconfig gets glitchy.

  • EdwardH's avatar
    EdwardH
    Valued Contributor
    I would try using just the username without the @cox.net as Health Edge suggested, if that is not the problem what port numbers is it showing for incoming and outgoing for Mac Mail?
    ---