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Setting up my cox email account on my iPhone 5s, it gives me an error during the autoconfig that the password for is incorrect.

I can sign into my webmail account just fine on any computer.  I've even changed my email password a couple times but no matter what I do I can not setup my cox webmail because I can't get past this error.

I'm following the online directions:

Settings > Mail, Contacts, Calendars > Add Account > Other > Add Mail Account > Name,Email,Password,Description...Next > ERROR "Cannot Get Mail - The user name or password for is incorrect".

  • Do you have anything else, like Thunderbird on a laptop, to test with?

    Also, try with just the username for email, and not the full part.

    Last, try via the manual method as documented here. Sometimes the autoconfig gets glitchy.

  • I would try using just the username without the as Health Edge suggested, if that is not the problem what port numbers is it showing for incoming and outgoing for Mac Mail?