COX, what is going on with webmail??

Question

Honestly, it's bad enough email essentially ended FOUR years ago for anyone not grandfathered in, not to mention having all the ads forced on us, the people that PAY for this service each and every month.&nbsp; Now it's barely working, for nearly 3 days straight.&nbsp; "Barely" is being incredibly gracious, by the way.&nbsp;&nbsp;
Will this be fixed, or will it just collapse in the very near future, followed by CODX washing their hands of email, entirely??

widermouthopen · Answer

They have a ticket open as per this thread. Feel free to email Cox at&nbsp;cox.help@cox.com&nbsp;and report your issue.

widermouthopen · Answer

This was posted on DSLReports. Shows a side by side comparison between old and new webmail.

widermouthopen · Answer

It's not just you. Seems Webmail is going through a transition to a new platform and some people are having issues. Do you notice the word "legacy" in the web address of webmail when you try to login?

spungehead · Answer

I definitely noticed "legacy" in the URL, and also assumed&nbsp;most of not all people using webmail are having these issues, not just me.

spungehead · Answer

Thanks for the link.&nbsp; It certainly clarifies most of what is going on.&nbsp; I just wish Cox would've taken the effort to alert their customers directly via email about the situation.&nbsp; I closely monitor my webmail, so I'm virtually positive&nbsp;I would not have missed such a notification, had it occurred.&nbsp;

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COX, what is going on with webmail??

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