I have to say I’m sick and tired of Cox outages with no notice. Their email bills find me just fine, but they can’t seem to issue a notice of a planned out for their customers, they just pull the plug with a big FU.
When the high speed alternative reaches me, I’m so gone due to this attitude.
I do online support to NZ and Aus much of the time. These lying creeps shut me down from midnight to 5 two or more times a week. You can't email the SOBs. I'll call tomorrow. If they refund a month or two and promise text notifications for every neighborhood outage I'll hold on for a while.
I don't know whose in charge but their greed will kill this business. I'll finally turn on my Starlink account to start. If it goes well I'll be gone for good.
RCL
It's getting so ridiculous at this point. Zero notification. I just get blasted with alerts from my home security system saying there's no connection at 2 in the morning seems like 2 or 3 times a week. I hate this company
You took the word right out of my mouth. How are people supposed to work without service to pay the enormous bill we get each month! I have spent hours on the phone to get my bill reduced for service COX doesn’t provide. I’m reporting BBB which will get me nowhere but maybe a TV appearance might do the trick. Clearly we are not alone.
it’s been 27 hours already this week without service in my neighborhood! Unreal!!
Nice rant. Welcome to the forum!
