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random disconnects from a single application

My girlfriend and I use a program called Second Life. Cox internet has always been stellar for performance. Recently we got an upgraded router and suddenly we are having problems.

I recently got a Netgear R6350 router. Since I set it up we both have been experiencing random disconnects from Second Life. Otherwise the performance is still stellar. No lag spikes, no significant packet loss, just random disconnects up to an hour after logging in.

Second life uses both UDP and TCP 

During router setup I used Netgear's Nighthawk app and let it use default settings

are there any special router settings needed by Cox that I should change?

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