Forum Discussion

LongTime_TIVO_U's avatar
LongTime_TIVO_U
Contributor
2 years ago

COX wants to delete my Email account

OK - I don't use it much, but REALLY?  I pay almost $200 a month for internet and TV service and they want to delete my account?

Priorities seem a bit sideways here.

9 Replies

  • WiderMouthOpen's avatar
    WiderMouthOpen
    Esteemed Contributor

    Did you get a email about it or something? If so, can you share the email(edit out the private stuff)? Why do they want to delete your account? Did it go inactive?

  • Darkatt's avatar
    Darkatt
    Valued Contributor III

    It only gets deleted if it hasn't been used/accessed in 90 days. Open it in a mail client once a month, and you won't have any problems. 

    • WiderMouthOpen's avatar
      WiderMouthOpen
      Esteemed Contributor

      Do you have to use a mail client? Can you login into Webmail?

      • Darkatt's avatar
        Darkatt
        Valued Contributor III

        You can login to webmail, clients are just easier, Click/done.