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We pay $290 dollars for the most basic service you offer. Basic tv up to 100 MBPS internet and phone, I can't see how you justify these prices. We called to get some bill reduction and you said we could drop $50 dollars a month with a 2 year contract so i guess thats better then nothing. two weeks later we get a email saying your order was cancelled due to error on your part. so no 50 dollar reduction. this kind of ** is how you treat 40 plus years customers? $141 dollars a month for basic cable with no movie channels. I try to get help and you guys keep sending me to this person and that person, I talked to a rep last night for less than 30 seconds before she dropped the call saying she couldn't help. Do you want us to find a new provider? Because you sure don't care about our problems.Wifi speeds today are 0.63 mbps basical unusable. Well im sure me bitching like this is pointless so maybe i should start looking for a new provider after 40 plus years?
You have a couple of options before you move somewhere else to get a different ISP.
Cox Internet Service - Home Internet Plans & Pricing <=== Internet, TV, and phone plans
Cox Contour TV - View Plans & Prices. Order TV Service
Cox Voice Preferred Home Phone Service – Residential Landline Service
Pricing Rate Cards | Cox Communications
Where do you live? You're paying $36 more for Basic TV than Cox's highest current price for "Basic Preferred" anywhere. You can upgrade Cox services at a lower price than you pay now.
Your poor Wifi download speed is a different issue. I could make some suggestions, but there are other contributors in this forum that can better deal with that.
I am not a Cox employee.
I live in the Midwest Nebraska
Basic Preferred is $99 in Omaha. That's the only Nebraska price listed.
Ya i don't know whats going on for years our bill was $ 200 and just recently its been going up more. It actually just went up another $ 3.75 .so i can upgrade to get a lwer price?
Yes, but you don't have to upgrade to get the lower price. If you just keep what you currently have, you can save even more. Go to the last website I posted and pick out the TV plan you want. Or, go to the first website and pick out a package plan (Internet, TV, and phone).
You couid add DVR service and still be less than what you're paying for Basic TV.
Basic Preferred $99 + Preferred DVR Service $20 + advanced receiver $10 (?) - the replaced mini-box $3.50 (?) = $125.50 = $15.50 less than what you're paying for Basic TV now. That assumes you have a mini-box and don't already rent a DVR compatible receiver.
There are surcharges with certain TV packages. You're probably paying them.
With Basic Preferred, you might be able to go with Essential DVR Service for $13.50. That puts your upgraded service savings at $22 per month.
If you currently have a DVR compatible receiver, your upgraded savings would be $28.50 per month. $99 Basic Preferred + $13.50 Essential DVR Service + 0 advanced receiver (already have) - $141 current Basic TV = $28.50