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brigriggs's avatar
brigriggs
New Contributor
2 years ago
Solved

Beyond Frustrating

80 GB a day of usage since October!

Changed the route, new Wi-Fi password, high security setting, verified all devices.

Cox app shows 60% of the data as “Other” and 20% as Network Management.

No streaming or gaming.

Cox can’t sniff the traffic but Wire Shark shows very little activity.

It’s almost like Cox infrastructure is doing it.

Anyone else?

Thanks!

  • You were soooooooo right!

    Cloud storage was it! Opened all my devices with One Drive and one of them asked me if I wanted to sync.

    Basically everyday it was sending down my whole OneDrive data waiting for a sync! Gah!!!!! I’m a dope! Sorry Cox!

    Thank you so much!

5 Replies

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  • CurtB's avatar
    CurtB
    Valued Contributor III

    Take a holiday vacation and go somewhere for at least a day.  Check usage when you get back.

  • Darkatt's avatar
    Darkatt
    Valued Contributor III

    Ensure you have no amazon echos or Dots, or Alexa, turn off ring cameras, or, unplug your modem from 1145pm to 12:15 AM, 24 hrs and 30 minutes, and verify no usage shows. We have devices that constantly use internet in the background that wireshark won't show you. Per it's functionality, - "However, when capturing with a packet analyzer in promiscuous mode on a port on a network switch, not all traffic through the switch is necessarily sent to the port where the capture is done, so capturing in promiscuous mode is not necessarily sufficient to see all network traffic." Unless the device performing the capture is directly inline with all data usage, it won't show it. That means you would need to have your PC run with 2 network cards,  one to the modem, the other to a switch, and run the PC as your router. Then all network traffic  would go through it. Things to remember, your cell phone could be making wifi calls, instead of cellular, like mine does, tablets do auto updates, and cloud backups. Some amazon devices share your network without your consent. 

    • brigriggs's avatar
      brigriggs
      New Contributor

      You were soooooooo right!

      Cloud storage was it! Opened all my devices with One Drive and one of them asked me if I wanted to sync.

      Basically everyday it was sending down my whole OneDrive data waiting for a sync! Gah!!!!! I’m a dope! Sorry Cox!

      Thank you so much!

      • Darkatt's avatar
        Darkatt
        Valued Contributor III

        no problem, like I tell people all the time, it's easy to overlook these things in our age of data and devices. Glad I was able to help!

  • WiderMouthOpen's avatar
    WiderMouthOpen
    Esteemed Contributor

    Check your modem for uncorrectables. They bloat your bandwidth use. For every packet that is loss and has to be resent is that much more data you are using. However, unplugging your modem for a day is a good test if it's something else. Maybe someone cloned your modem? Rare but technically possible. Have you posted logs which may have given your MAC address away online?